Rosabeth Moss Kanter

The Change Master

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Archive for the ‘Managing Yourself’ Category

It’s Power to the Connectors

Posted by rosabethkanter on November 17, 2009

In the World According to Twitter, giving away access to information rewards the giver by building followers. The more followers, the more information comes to the giver to distribute, which in turn builds more followers. The process cannot be commanded or controlled; followers opt in and out as they choose. The results are transparent and purely quantitative; network size is all that matters. Networks of this sort are self-organizing and democratic but without any collective interaction.

The significance of Twitter is yet to be determined; it is a simple, impersonal, and transient application of technology. But very real network effects are a new source of power in and around organizations.

America in the 20th century was called a “society of organizations.” Formal hierarchies with clear reporting relationships gave people their position and their power. In the 21st century, America is rapidly becoming a society of networks, even within organizations. Maintenance of organizations as structures is less important than assembling resources to get results, even if the assemblage itself is loose and perishable.

Today, people with power and influence derive their power from their centrality within self-organizing networks that might or might not correspond to any plan on the part of designated leaders. Organization structure in vanguard companies involves multi-directional responsibilities, with an increasing emphasis on horizontal relationships rather than vertical reporting as the center of action that shapes daily tasks and one’s portfolio of projects, in order to focus on serving customers and society. Circles of influence replace chains of command …  The rest of the article can be found here.

Posted in Managing Yourself, Networks | 16 Comments »

How happy are you at work?

Posted by rosabethkanter on October 19, 2009

My October 19, 2009 HarvardBusiness.org blog post, 10 Ways to Find Joy at Work has received a flurry of activity on Twitter since it was published, raising the question: “How happy are you at work?” Now you can tell us. You can explain your answer or offer insights in the comments section below.

Posted in Creativity, Management, Managing Yourself, Morale | Leave a Comment »